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GLPI Report

glpi-report

SLA attainment rollups, scheduled per-entity reports and quarterly business review packs.

Full documentationRepository
version
0.1.0
requires
GLPI 11.0
plugin key
glpireport
licence
GPL-3.0-or-later
Generated monthly service review: branded masthead, draft banner, volume figures, SLA meters, satisfaction, asset census, top categories, and a closing list of what the report omitsView full size
Generated monthly service review: branded masthead, draft banner, volume figures, SLA meters, satisfaction, asset census, top categories, and a closing list of what the report omits

What it does

  • Nightly rollups, so the attainment page never scans glpi_tickets
  • Frozen per period — March says what March said, not what March regenerates to
  • One self-contained document with no external request in it
  • A footer stating which sections were left out, and why

5 more screens

Attainment page for one entity and month: volume, response and resolution meters, mean times, comparison against the previous month, breakdowns by category, requester and asset typeAttainment page for one entity and month: volume, response and resolution meters, mean times, comparison against the previous month, breakdowns by category, requester and asset typeView full size
Attainment page for one entity and month: volume, response and resolution meters, mean times, comparison against the previous month, breakdowns by category, requester and asset type
Settings page: status card, then one card per groupSettings page: status card, then one card per groupView full size
Settings page: status card, then one card per group
Report definition: name, cadence, sub-entity scope, recipients, the auto-send checkbox with its warning, and the ordered section listReport definition: name, cadence, sub-entity scope, recipients, the auto-send checkbox with its warning, and the ordered section listView full size
Report definition: name, cadence, sub-entity scope, recipients, the auto-send checkbox with its warning, and the ordered section list
Archive list: three generated reports with period, state, generation time and whether any prose was AI-draftedArchive list: three generated reports with period, state, generation time and whether any prose was AI-draftedView full size
Archive list: three generated reports with period, state, generation time and whether any prose was AI-drafted
One archived report: draft badge, frozen recipient list, notes about unavailable sections, action rowOne archived report: draft badge, frozen recipient list, notes about unavailable sections, action rowView full size
One archived report: draft badge, frozen recipient list, notes about unavailable sections, action row

More in documents & reporting

PDF

0.1.0

One branded PDF export for the whole suite. This plugin owns how the document looks; the others supply what goes in it.

Mail

0.1.0

Thirty-two responsive, branded notification templates covering every notification GLPI ships.

Calendar sync

0.1.0

Publishes GLPI schedules to the calendars people actually look at — Outlook, Google, Apple, Thunderbird — as iCalendar.